Sitka Vacation Rental Agreement Policy

All homes are privately owned. Creative Connections/dba Welcome Home Vacations is working as their reservation agent.

Your reservation total includes; rent, and if applicable; rent (bed) tax of 6%, departure cleaning (if any)and sales tax (see below):

TAX INFO: Reservations that include winter and summer dates, will be taxed on the departure date rate. Reservations that are for multiple homes will be charged on separate invoices and charged tax accordingly. Reservations and services, such as fishing and tours, that are for multiple people, will be charged according to how they are billed and paid; If all billed on one invoice and paid with a credit card or cards in ONE person's name will be taxed as invoiced. If paid with credit cards or billed in more than one person, each person will be invoiced and taxed according to Sitka City and Borough statues.

RESERVATION: A 35% deposit is required to reserve your dates, unless your arrival date is within 60 days, in which case the full amount is due.

CANCELLATION: You may cancel your reservation up 72 hours after booking with no cancellation charge. Stays canceled after this time period will incur a 10% or $50 service fee (whichever is more) on the deposit paid. If you cancel in less than 60 days of your arrival, you will only receive a refund if your dates are re-booked and the re-booking service still applies.

PAYMENT: Your credit card will be charged at time of booking. Your balance, if any, is due 60 days before arrival. Your lodging is guaranteed your entire stay, even if your arrival is delayed, you are still responsible for your accommodations.

EXTENDED STAY RESERVATIONS: (stays over 30 days): Extended stay reservations must be paid in full 30 days before arrival and 30 days before each consecutive stay. Stays 30 days or longer are exempt from city sales and bed tax. We offer discounts on extended-stay that are only valid if your stay is over 30 days. In the event of cancellationshortens stay to less than 30 days, your invoice will changed to reflect the higher day rate and sales and bed tax will be added. On stays 30 days or longer, a security deposit equaling 30 days stay is required.

CAR RENTAL AND TRAVEL TICKETS: We highly suggest you check on your tickets and your car rental prior to making your lodging reservations as Sitka frequently books up in the summer. I have info on my site to assist in both of these.

GETTING TO YOUR RENTAL: You can rent a car, hire a taxi, or take the airport or ferry shuttle that also charges a fee. If you are concerned about finding your way, or a fee of $50, we will be happy to meet you at the airport or ferry and escort you to your rental.

WHAT'S INCLUDED: Each of our homes are individual and have a unique character of its own, so you should check your home's description to see what is included. Most homes do include all furnishings, dishes, bed and bath linens.

CLEANING: Depending on the home, a cleaning fee may be added to your invoice that covers your move-out cleaning. If there is not a cleaning fee, you are responsible for leaving the rental in as near arrival condition as possible.

You are required to agree to pay for damage or EXCESSIVE cleaning . Excessive cleaning is cleaning that costs more than what you were charged, or what would be considered normal cleaning, based on previous year's cleaning. A normal cleaning is as noted below:

At end of stay, you are expected to clean your own dishes and empty the trash and pick up all trash that is a result of your stay. General cleaning will be done by our cleaning staff, which include: all beds will be stripped, sprayed/disinfected and replaced with clean linen. All used towels, rugs, and such will be washed and replaced. Bath rooms, kitchen, floors will be disinfected, wiped and cleaned by owner or staff. Anything beyond this will be billed at $35 per hour to your credit card. Cleaning is not normally provided during your stay, but it can be arranged at $35 per hour.

CREDIT CARD AUTHORIZATION: We require that you authorize Creative Connections to charge any damages or excessive cleaning that may be caused by you or your guests, not covered by either your deposit, or your Security Deposit Waiver to your credit card. By agreeing to this rental agreement you are giving this authorization.

I promise to always treat you ethically and give you an opportunity to respond prior to charging your card.

PETS: Select Homes, Only With Prior Approval: $300 Additional deposit will apply.

SMOKING: WARNING: All Welcome Home Vacation Rentals are Non-Smoking Rentals: If you smoke inside, you WILL be charged on your credit card a minimum of $600 for; having all bedding, curtains, carpets and walls washed down and disinfected, as well as a minimum of 2 days ozone treatment to remove odors. Average price to be charged is $600, but depending of size of home may be more. There are designated smoking areas outside with a butt disposal.

GUEST BEHAVIOR: Guest agrees to leave room/home in the same condition as found and to return keys (if applicable) upon departure.

NUMBER OF GUESTS: The number of Guests shall not exceed the number of Guests on your rental agreement/invoice. If more people are found to occupy premises than on the rental agreement, you may be evicted without a refund, or, if allowed to stay, you must agree to pay for the additional people at a rate of $25 per night, per extra person. If you exceed the number allowed by the city license, you may be evicted or moved and charged for the higher rental. If evicted, your reservation will not be refunded.

Disturbance Policy: We want all of our guests to have a good time, but keep in mind that all of our homes are in residential areas and as such, behavior should be considerate. If owner or neighbors are disturbed by your behavior, you may be asked to quieten down, or be asked to leave. If asked to leave due to disturbing behavior, you will not receive a refund.

PRIVACY POLICY: Creative Connections does not share guest information with other companies. We only collect what we need in order to provide you with a rental that meets your needs and what is needed to protect our owners in case of guest damage. We would only share guest info if your stay resulted in damage that resulted in us taking you to court in order to secure restitution for an owner. We do not send unsolicited emails.

By signing this agreement, you agree to all terms and specifications above.